The agent will monitor the status of your flight and meet you at the arrival gate/air bridge with a personalized signage. The agent will escort you through passport control and customs – Fast-tracked (where available). The agent will escort you on to the baggage reclaim hall, assist with luggage and arrange porters if requested. The agent will liaise with your onward transport provider and escort you to arrivals or outside, depending on your mode of transport.

You will be welcomed by our agent at the pre-arranged Meet & Assist point. The agent will escort you to check-in and through passport control – Fast-tracked. You will be escorted to the lounge where you can relax and enjoy until the agent notifies you when it’s time to board – Lounge access (where available). The agent will escort and provide information about it shops, restaurants and services. The agent will swiftly escort you to the departure gate when it’s time to board.

The agent will monitor the status of your flight and meet you at the arrival gate/air bridge with a personalized signage. The agent will escort you through passport control and customs – Fast-tracked (where available). The agent will escort you to check in and baggage reclaim if required. Transport can be arranged if required between terminals. The agent will assist with all aspects of your connection service, from the moment you land and until you depart on the next flight.

Excellent service, prompt action, all involved at Travel Serve, said what they were going to do & did what they said they were going to do. You can’t say that about too many organisations nowadays.

First class service,they take all the hassle out of your connecting flight with friendly helpful staff in particular Georgiana who always goes that extra mile, faultless company can highly recommend.

Excellent service from Majid to facilitate my daughter's departure at Heathrow. She is a quite a nervous flyer. Being helped by Travel Serve and making sure that she had everything she needed. Many thanks!